Vinted Users Voice Anger Regarding Size Changes
Vinted users have been reacting angrily following a change that caused listings displaying inaccurate size information.
This online marketplace has updated its sizing categories for women's and children's garments but did not contact every member regarding the update.
Digital Channels Response
Many shoppers and sellers have taken to social media claiming that product pages now present a modified sizing category than originally posted due to the recalibration.
Vinted explained the revised method more closely matches comparable marketplaces.
The platform has recommended to review their products and adjust the sizing manually where appropriate, which has left users frustrated.
Sizing System Changes
Earlier, the sizing featured numerical and alphabetical indicators, such as S/8 or M/10.
The revised method features a letter and a range like S/UK 8-10.
In some cases, the measurements have been reclassified - such as a large size used to be a 12 but is now a UK 16-18.
Member Experiences
Frankie Bridger, who produces content about larger sizing, explained the modification "makes transactions more difficult".
"Rarely do manufacturers list XL as sizes 20-22," as the platform currently indicates.
Stephanie Gallen, located in Scotland, explained products she uploaded featuring size 14 markings were displaying on the service as larger sizing 20-22.
"Should someone sized 20-22 purchase these they're going to be very disappointed," she said.
Required Changes
A different user, located in England, stated she felt frustrated due to the update requiring manual adjustment the measurements for "each individual item".
"Personally, this is quite irritating, as I'm chronically ill and selling on Vinted has been paramount after experiencing income reduction," she explained.
Service Background
The app has more than 100 million members, including 18 million in the UK.
It has emerged as a preferred choice versus similar marketplaces including eBay and Depop.
This isn't the first time that an unexpected update on the platform has faced criticism: earlier, Vinted reversed a change concerning shipment methods following member complaints.
